This Privacy Policy describes which personal data we collect on this website and how we process it in accordance with the Law on Protection of Personal Data of Bosnia and Herzegovina.
1. Who collects the data
The Data Controller is:
Sloboprom d.o.o.
Contact email: info@sloboprom.com
2. What data we collect
- Data entered through the contact form (name, email, phone number, message)
- Technical data (IP address, device and browser type)
- Cookies (see Cookie Policy)
3. Purpose of data processing
- Responding to inquiries sent via the contact form
- Maintaining and improving website functionality
4. Legal basis for processing
- User consent (contact form)
- Legitimate interest (website security and functionality)
5. Who has access to the data
Access is granted only to authorized personnel of Sloboprom d.o.o. and technical support.
- Data is not shared with third parties unless required by law.
6. Data retention period
Data submitted through the contact form is stored for a maximum of 12 months from the date of submission.
7. User rights
The user has the right to:
- request access to their personal data
- request correction or deletion of data
- withdraw consent for processing
To exercise these rights, contact: info@sloboprom.com
8. Data security
We implement technical and organizational measures to protect data from unauthorized access, loss, or misuse.