About us

Hotel "Jelena" is a place where business people, tourists, recreational people and all those who wish for the best hotel service meet. With 54 rooms, adapted to people with special needs, 3 superbly equipped apartments, two presentation rooms, banquets and conferences, a wellness center, a restaurant and a cafe bar with a summer garden, the hotel "Jelena" is the right place for you.

Located just a few minutes walk from the center of Banja Luka, Hotel "Jelena" provides all the comfort for accommodation of guests, various business facilities, excellent offer of local and international dishes, rich wine list ... The hotel has its own parking, which is free for all our guests, and it is provided with video surveillance.

It is part of the shopping center "Emporium", where you can find different products and contents on over 12,000 m2.


Our mission is very clear - to provide only the best services and facilities for all our guests.

We are dedicated to a quality that does not compromise, because we think that only in this way can we respond to more and more complex and demanding market demands.

All of our guests can testify about this because they always come back with a smile. Professional and friendly staff is ready to respond to all your requirements, with constant tracking of the latest world trends in hotel industry.

We believe that our guests are the best ambassadors around the world.


The trend towards our business is what separates us from all other similar content. Quality devotion, constant attention to our guests, technical assistance, full VIP support, world trend tracking, constant improvement in the quality of our services, introduction of new technologies ... undeniably reflect our passion.

We believe that you will help us with our suggestions to be even better and to further focus our passion for the satisfaction of our clients.